Returns

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

To be eligible for a return, your item must be in the same condition as when you received it, with tags attached and in its original packaging.

To initiate a return, please contact us at support@remote-things.com. Returns should be sent to the following address:

Rmoati

438 Los Ninos Way
Los Altos, CA 94022

Please allow 2-3 weeks for your refund to be processed. We will send you an email once your returned item(s) have been received and your refund has been processed. Please note that the costs associated with the return are the responsibility of the customer, and refunds will be issued in the original form of payment.