Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. 

To start a return, you can contact us at support@remote-things.com. Please note that returns will need to be sent to the following address: 438 Los Ninos way, Los Altos, CA, 94022. 

Please allow 2-3 weeks for your refund. We’ll send an email once the item(s) have been received and your refund has been processed.The costs associated with the return are the responsibility of the customer. You will receive your refund in the original form of payment.